Terms & Conditions Courage Hearts Retreats
Bookings and Payments
Your booking is secured when FULL PAYMENT has been received.
Details of your travel insurance will also need to be provided when final payment is made. By making a payment of a part or full payment for a retreat program you are accepting Courage Hearts Retreats Terms and Conditions.
Cancellations & Refunds
It is the responsibility of the guest to read and understand our cancellation policy before making a booking.
All payments are non-refundable. In exceptional circumstances your booking may be transferred to the next available retreat, if it is at least 60 days prior to the retreat commencement date. This requires approval by Courage Hearts Retreats and will incur an additional fee of US$500 to cover the cost of advertising and promotion to fill the place that you have vacated.
Courage Hearts Retreats reserves the right to cancel your place in a retreat before or after the retreat start date in the event of behaviour we deem to be misconduct, extreme or unlawful or other damaging circumstances.
If your participation in the retreat is cancelled no refund will be offered. If you choose to vacate or cancel a retreat prior to the end of a retreat, you do so of your own free will and no refund will be provided.
Arrival and Departure
You are responsible for the cost of your air travel and any changes that may occur, including any flight delays and cancellations.
The price of your retreat package includes transport from and back to Denpasar airport or Ubud township.
If you plan to stay elsewhere in Bali before or after the retreat and require transport this can be arranged for an additional fee.
The Retreat Venue and Hosts
The bookings are made in good faith and may be subject to change. We cannot accept any responsibility for action taken by the management of the retreat location or changes to the venue. However, we will endeavour to offer alternative accommodation, in the unlikely event this should occur.
Should the retreat host/s be unable to run any or all of the retreat program, we will provide a suitably qualified substitute to ensure the continuation of the program with as little disruption as possible.
Participants in the Courage Heart Retreats are required to be at least 18 years of age. We are unable to cater to persons under the age of 18.
Travel Insurance and Medical Issues
It is essential that you take out your own fully comprehensive travel insurance, which should include cover for cancellations, illness, unforeseen circumstances, interruptions to flight plans, natural disasters and other unexpected events.
It is your responsibility to inform us of any medical issues or medical history that could affect your experience at the retreat. Please ensure you have any medications you require prior to arrival and seek advice from your doctor regarding vaccinations and other health precautions for travel to Bali.
It is a requirement for travel to Indonesia that you hold a current passport with at least 6 months validity from the date of arrival in Bali.
Courage Hearts Retreats shall not be liable for any unusual and unforeseeable circumstances beyond our normal control, the consequences of which could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war or threat of war, riot, civil unrest, industrial disputes or strikes, accidents or failure to perform by third parties, including suppliers and subcontractors, unavoidable technical problems with the accommodation, transport or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any the above, refunds and compensation payments cannot be made.
Courage Hearts Retreats accepts no liability for loss, damage, injury or illnesses which may occur during the guest’s stay or when travelling to and from Courage Hearts Retreats. All guests must take responsibility for their own medical and physical fitness.
Courage Hearts Retreats is not liable for any injuries or losses to participants, in the use of retreat facilities or participation in activities.
While all care is taken, Courage Hearts Retreats cannot accept any responsibility for loss or damage of personal possessions or valuables and participants are responsible for any damages to accommodation or property caused by them.
Whilst we make every effort to ensure that your stay at our retreat is safe, no responsibility will be taken for any physical, mental or financial present or future injuries or losses incurred during the retreat, nor whilst in transit to or from the retreat. In agreeing to these terms and conditions you assume all risks and dangers and all responsibility for any losses and/or damages.
In consideration of the services of Courage Hearts Retreats and their representatives, I agree that by my participation in these activities, I hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by Courage Hearts Retreats. I have read this waiver and release and by booking my place at the retreat, I agree that it is my intention to exempt and release Courage Hearts Retreats, Julie Loveny and Janis Johnston and their representatives from any liability for personal injury, property damage or wrongful death caused by negligence or any other cause
A copy of these Terms & Conditions for you to accept, sign and return will be forwarded when we receive your booking.
Thank you for choosing courage and we look forward to welcoming you to our wonderful Courage Hearts Retreat in Bali.
Giving Love, Hope and Kindness
Julie and Janis